5 Ways Social Media Marketing Has Evolved After Covid-19 Pandemic
We have
crossed the 2-year anniversary of Coronavirus and statewide lockdown across the
nation due the its adverse effects. During this period, many of us spent a
large amount of time working from home, Zoom meetings, online courses etc. Along
with this, many of our professional lives have also changed as different
industries cope with the pandemic.
In this
pandemic, many marketers were forced to update their marketing plan that suits
the situation that had never happened before. Today, from social media
marketing point of view, we are constantly looking for the new aspects that
have been altered in this coronavirus pandemic.
1.
Social Media Monitoring on Owned
Content vs. Outside of your Brand Channels:
Listening to
Audiences on Owned Content:
Before this
pandemic, social media teams needed to meet daily to review the comments to
ensure that the audiences are interpreting content as needed. Insights would be
used to guide future content and strategies.
But now, it’s
no longer necessary that teams meet on a daily basis in most cases. Now,
what is more required is the teams must be able to pull together key decision
makers quickly, as needed.
Listening to
Audiences Outside of your Brand Channels:
It is
necessary for social teams to keep an eye on current events to interpret our
strategy through this idea. Audiences’ positions on social trends should be
constantly evaluated at this time.
2.
Content Adjustment:
Nowadays, the
message that you are portraying on social channels has to reflect the procedures
that you currently have in place to rely on audiences’ expectations.
This content
adjustment goes with visuals and written content both. Like, if I talk about
educational content, it is the best practice to look at your copy with fresh
eyes to ensure that the phrases you have already used are not going to be
misinterpreted today.
3.
Timing and Flexibility:
Timing and
flexibility are the most important things since always. And, since last year decision-makers had to make calls on the fly and this practice has become
normal now.
Unfortunately,
while the decisions need to be taken quickly, the execution of things has slowed
down. As the majority of people work from home, it’s taking more time to
meet the deadlines because of some of the distractions. But fortunately, this
comes from every angle in the industry, whether you be client, agency, vendor
or an employee, everyone is struggling to make their home and work life
balance. So, asking for a little more time to meet the deadline is not
uncommon these days.
4.
Evaluating Brand Values:
Throughout
the past years, many events have forced brands to evaluate their positions on
certain subject matters. Now, you have to decide what’s core to your brand and
your key audience.
Social media
platforms have created a space with some opiniated people, and nowadays more
people are involving in it as they can hide safely behind their screens. Now, your brand has the responsibility to properly read the opinions and adjust the strategies
accordingly.
5.
Identifying new Opportunities:
After this
pandemic, some marketing tactics are obsolete now, for example, live concerts.
A live concert can’t be replaced with a social media concert and produces the same
results. Due to this, brands have been challenged to get creative with their
marketing strategies.
In this
pandemic, from the very start we began to see the behavior shift on the social
sites, so the social sites accordingly launched some more shoppable features to
enable some easier path to purchase.
Now, after
some time we must be talking about the new trends according to that time. We
have to wait for what tomorrow brings, but the pandemic has taught all of us to stay
on our toes.
True that, really helpful
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